Privacy policy

This Privacy Policy was last updated on 25 May 2018.

Horizon Accounts Limited (“We”, “Us” and “Our”) is committed to protecting and respecting your

This Privacy Policy sets out the basis for which any personal data we collect from you, or that you
provide to us, will be processed by us. Please read the following carefully to understand our views
and practices regarding your personal data and how we will treat it.

If you are a past or existing client of Horizon Accounts Limited, you have a separate and bespoke
Client Privacy Policy which applies and a copy has been already provided to you or alternatively you
can request a PDF version by sending an email to [email protected]

This Policy sets out:
1. what personal data we collect about you and how;
2. our lawful basis for using that information and why we use that information;
3. who we may share that information with;
4. where we store that information;
5. your rights under Data Protection laws, and;
6. how long we will retain your information.

For the purpose of the Data Protection laws, the data controller is Horizon Accounts Limited,
Stapleton House 2nd Floor, 110 Clifton Street, London EC2A 4HT.

Third party websites

Our sites (as defined below) may include external links to other websites, which may be operated by
third parties. Clicking on these links may allow the collection or sharing of personal data about you in
ways which may differ from the terms set out here. We are not responsible for the privacy policies,
contents or practices of third party websites, and encourage you to read the privacy policies of every
external website you visit from our sites.

Revisions to our Privacy Policy

We reserve the right to revise this policy or any part of it from time to time and will provide you with a
new policy notice where any substantial updates are made. We may also notify you through other
means, about the processing of your information.

1. What information do we collect about you?


1.1 We may process information you have given us by filling in forms on our websites which include
but are not limited to ‘’, ‘’ and ‘’
(collectively known as “our sites”) or by corresponding with us by phone, email or otherwise.

1.2 This information may include:
a) your name, including your title,
b) address;
c) e-mail address;
d) mobile phone number;
e) employment details;
f) financial details;
g) details of your company;
h) other personal data that may relate to the reason why you are corresponding with us.

1.3 With regard to each of your visits to our site we may automatically collect the following
a) technical information, including the Internet protocol (IP) address used to connect your
computer to the internet, browser type and version, time zone setting, browser plug-in types,

b) information about your visit, including the full Uniform Resource Locators (URL) clickstream
to, through and from our site (including date and time); products viewed or searched for; page
response times, download errors, lengths of visits to certain pages, page interaction (such as
scrolling, clicks and mouse-overs), methods used to browse away from the page and any
phone number used to call us.

2. How will we use your personal information?


2.1 We will only use your information when it is fair and lawful to do so. Most commonly, we will use
your personal information in the following circumstances:
a) where it is necessary for our legitimate interests (or those of a third party) namely providing
you with information that you request, contacting you to establish how and if we can assist
you and enabling the management of all matters relating to our business, but only where your
interests and fundamental rights do not override those interests;
b) where you have given your consent and that consent has not subsequently been withdrawn
by you.

2.2 We may also use your personal information in the following circumstances, which are likely to be
a) where we need to protect your interests (or someone else’s interests);
b) where we are required to do so by a legal or regulatory obligation;
c) where it is needed in the public interest.

2.3 The information we collect about you may be used in the following ways:

a) if you are applying for a position within Horizon Accounts Limited, we will use your personal
information to assess your suitability for the role, to contact you for further information or to
invite you to interview;
b) if you otherwise provide personal information to us, we may use this data to carry out our
obligations to you and to provide you with the information and/or services that you request
from us;
c) to administer our site and for internal operations, including troubleshooting, data analysis,
testing, research, statistical and survey purposes;
d) for internal training purposes and to improve our service to our clients through listening to
phone calls;
e) to improve our site to ensure that content is presented in the most effective manner for you
and for your computer;
f) as part of our efforts to ensure the security of our sites and services.

3. Who we may share your information with


3.1 We may share your information to third parties where this is reasonably necessary, for the
purposes set out in the policy including:
a) suppliers, consultants and sub-contractors for the performance of any contract we enter into
with them or you;
b) analytics and search engine providers that assist us in the improvement and optimisation of
our site.

3.2 We may disclose your personal information to third parties:
a) in the event that we sell or buy any business or assets, in which case we may disclose your
personal data to the prospective seller or buyer of such business or assets;
b) if Horizon Accounts Limited or substantially all of its assets are acquired by a third party, in
which case personal data held by it about its clients and contacts will be one the transferred
c) if we are under a duty to disclose or share your personal data in order to comply with any
legal obligation, or in order to enforce or apply our terms of business and other agreements
from time to time; or to protect the rights, property, or safety of Horizon Accounts Limited, our
clients or others. This includes exchanging information with other companies and organisation
for the purposes of fraud protection and credit risk reduction.

4. Where we store your data


4.1 We have put in place appropriate security measures to prevent your personal data from being
accidentally lost, misused or accessed in an unauthorised way, altered or disclosed. In addition, we
limit access to your personal data to those employees, agents, contractors and other third parties with
a business need to know. They will only process your personal data on our instructions and they are
subject to a duty of confidentiality and where necessary, a non-disclosure agreement.

4.2 We have put in place procedures to deal with any suspected personal data breach and will notify
you and any applicable regulator of a breach where we are legally obliged to do so.

4.3 We use Google Analytics to collect information about your visit to our site for the purposes
outlined above. This information may be transferred and stored outside of the European
Economic Area (“EEA”). Where any transfer is made to a country outside of the EEA and the
European Commission has not made an adequacy decision in relation to the laws of that country
we will ensure that appropriate safeguards are in place prior to any transfer of your data. Those
safeguards are likely to consist of either the use of standard data protection clauses adopted or
approved by the European Commission or transfer to a US based recipient which is a member of
the EU-US Privacy Shield self-certification arrangement or an equivalent regime.

5. Your rights under Data Protection law


5.1 Under certain circumstances, the law permits that you have the right to:
a) access your information;
You are entitled to request access to the information we hold about you (known as a ‘data
subject access request’). You are entitled to receive a copy of the personal information we
hold about you and to check that it is being lawfully processed.
b) correct your information;
If the information we hold for you is incomplete or incorrect, you have the right to request a
c) request erasure;
Where there is no lawful reason for continuing the processing of your personal information,
you are able to request the removal or deletion of the personal information.
d) object to processing;
Where the firm relies on legitimate interest for the processing of your personal information, or
for the purposes of direct marketing, you have the right to object to the processing.
e) request the restriction of processing;
You are entitled to request for a suspension for the processing of your personal information,
for example, if you are awaiting the reasons for the processing of the information or require us
to establish its accuracy.
f) transfer your personal information;
You are able to request the transfer of your personal information to another party.

5.2 If you would like to exercise any of the rights outlined above, please contact Tom Watts via email
on [email protected]]

5.3 These rights are available to you at no cost; however we may charge a reasonable fee where a
request is deemed to be excessive or unfounded. In such circumstances, we may otherwise refuse to
comply with the request.

5.4 If you consider that our processing of your personal information infringes the Data Protection laws,
you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO),
the UK supervisory authority for data protection issues.

6. How long is your personal data retained?


6.1 Personal information that we process for any purposes will be kept for no longer than is necessary
for the purposes for which it was collected.

6.2 If you enquire about our services and/or other services we may provide, we will keep your
personal information for one month. If you become a client within that time period we will keep your
personal information for the length of time outlined in our Client Privacy Policy.

6.3 It is not always possible to specify in advance the length of time your personal information will be
retained due to the nature of the services we offer. The retention of your personal data will be
determined based on statutory authority, the nature of your relationship with the firm, the nature and
sensitivity of the personal information, the purposes for which the information is being processed and
whether there are other means to achieve those purposes.

6.4 Personal information may be retained for as long as necessary to comply with our legal or
regulatory obligation, or in order to protect yours or another person’s vital interest.
If you have any questions about the information contained in this privacy notice or about how we
process your data, please contact Tom Watts via email on [email protected]


Websites are great, but we'd much rather have a chat.

Shoreditch Office (HQ)

Stapleton House, Block A, 2nd Floor
110 Clifton Street, London